Cookie information

What are cookies?

Sometimes we will send small files to your computer to ensure that this website is functioning in the best possible way. These files are called “Cookies”. Most websites are doing this.

 

We also use cookies to get information about how the website is being used.

 

Cookies are small text files which is stored on your computer, mobile or tablet when you visit a website. The cookies help the website to remember your settings (for example username, language, text size and other settings) for a chosen period of time. The idea is that you shouldn’t have to change your settings every time you visit the website, or when you navigate between different websites.

 

What do we do with the cookies?

GOOGLE ANALYTICS COOKIES

Google analytics is a Google tool for web analysis. This tool helps us to understand how our website is being used. It collects information about which pages are being visited, how long the visit lasts for, the number of visits on the website and what the source for the visit is (for example google search).

 

Your IP address is anonymised before it’s being sent to Google Analytics, so the information that is being sent doesn’t contain any information that can identify you as a user. We can therefore not trace actions back to individual users, but we can analyse the use of the website on a top line level.

 

The data which is retrieved is analysed by us so that we can improve the website to become more relevant and user friendly.

 

_ga

Cookie type: First Party Persistent cookie

Duration: 2 years from set/update

 

This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits norway-travel.com, a new __utma cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to norway-travel.com and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

 

_gid

Cookie type: First Party Persistent cookie

Duration: 24 hours from set/update

 

This cookie is used to distinguish users. Whereas _ga has a stable unique ID across pages, _gid has a different ID for each page set on, and a timestamp.  It is suggested that it has a specific purpose with tracking a users journey across pages.

 

_gat (_dc_gtm_UA-229876-1 and _dc_gtm_UA-229876-2)

Cookie type: First Party Persistent cookie

Duration: 24 hours from set/update  

   

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be set as two cookies named _dc_gtm_UA-229876-1 and _dc_gtm_UA-229876-2.

 

__utma

Cookie type: First Party Persistent cookie

Duration: 2 years from set/update

 

This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits norwaytravel.no a new __utma cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to norway-travel.com and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

 

__utmz

Cookie type: First Party Persistent cookie

Duration: 6 months from set/update

 

This cookie stores the type of referral used by the visitor to reach norway-travel.com, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within norway-travel.com. The cookie is updated with each page view to norway-travel.com.

 

ASP.NET

The website is built on Microsoft ASP.Net and the server will set these cookies:

 

ASP.NET_SessionId and ASPSESSIONIDQUQSQTAC (and cookies using this pattern: ASPSESSIONIDXXXXXXX)

Cookie type: First party cookie

Duration: 1 year

 

The SessionID property is used to uniquely identify a browser with session data on the server. The SessionID value is randomly generated by ASP.NET and stored in a non-expiring session cookie in the browser. The SessionID value is then sent in a cookie with each request to the ASP.NET application.

 

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

 

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

 

Read about Hotjars GDPR commitment here:

https://www.hotjar.com/legal/compliance/gdpr-commitment

 

_hjIncludedInSample

Cookie type: First party

Duration: 1 year

 

This session cookie is set to let Hotjar know whether that
visitor is included in the sample which is used to generate Heatmaps, Funnels,
Recordings, etc.

How can you control the cookies?

You can control and delete the cookies if you want to. Read more about how you delete cookies on aboutcookies.org. You can delete all the cookies on your computer, and you can adjust your browser settings so that your computer doesn’t download cookies. The consequence of this is that you have to change certain settings every time you enter a website, and that certain functions may not work.

You can in other words choose if you want to accept cookies on this website by adjusting your browser setting to accept or not to accept cookies.

 

 

Customer Protection

Fjord Travel Norway is fully insured and a member of the Norwegian Tour Guarantee Fund (RGF). Travel agencies and wholesalers in Norway are required to be a member of this fund. In the unlikely event of insolvency the RGF will refund any advance payments you have made to our company for a holiday in Norway.